Recruitment & Staffing
Return consultant time to candidates and clients while the desk behind them stays clean, current and billable.
Best fit
Recruitment agencies with 5–100 staff, temp/contract staffing firms, multi-desk specialists and agencies adding consultants faster than operations headcount.
Typical triggers
Temp desk growth; consultant hiring; timesheet delays; poor CRM hygiene; onboarding document backlogs; debtor days rising.
Workstreams
What we run for you.
Each workstream is a documented process with an owner, a queue and an escalation route.
Candidate onboarding desk
Document checklist; right-to-work evidence collection routing; reference chasing; missing-information reminders; status updates.
Timesheet & payroll preparation
Timesheet chasing; exception list; rate-card checks against supplied data; approved-hours pack; handoff to payroll owner.
CRM & database operations
Record creation; duplicate checks; notes cleanup; consent/status fields; vacancy and placement updates; re-engagement lists.
Interview & client coordination
Scheduling; confirmations; reminder messages; feedback chasing; reschedule handling; consultant action list.
Billing & debtor administration
Invoice data pack; PO chasing; remittance matching prep; aged-debt reminder cadence; disputed-invoice routing.
Packages
Recruitment & Staffing packages.
Pricing position: commercial-data and deadline premium. Every package includes management, reporting and backup cover.
Desk Support
£425
per month / 40 hours
≈ £10.63 per hour
Focused support for one recruiting workflow.
- –One desk or function
- –Weekly backlog report
- –Approved message templates
- –Up to 5 consultants as a guide
Agency Operations
£575
per month / 80 hours
≈ £7.19 per hour
Daily support across candidates, CRM and scheduling.
- –Up to three workflows
- –Daily queue ownership
- –Backup coverage
- –Weekly KPI report
Embedded Staffing Ops
£849
per month / 160 hours
≈ £5.31 per hour
Full workflow ownership for a growing agency.
- –Temp/contract admin support
- –CRM quality controls
- –Finance admin handoffs
- –Monthly process review
Multi-Desk Pod
From£1,399
per month / 320 hours
≈ £4.37 per hour
Two-person pod for volume staffing operations.
- –Named operations lead
- –Desk-based work allocation
- –Cross-trained cover
- –Custom reporting
30-day paid pilot — 20 hours — from £179
A tightly scoped 20-hour paid pilot, setup included. One defined workflow for 30 days — evidence before a larger commitment.
Setup is included in every 20-hour pilot. Standard onboarding is £149 for 40/80-hour plans, £299 for Embedded and £499 for Pods — waived when you choose a 6-month commitment.
Why priced here
- –Candidate and client communication directly affects placements
- –Timesheet and invoice cut-offs make timing commercially important
- –CRM accuracy, personal data and desk-by-desk coordination require tighter QA
Prices in GBP, exclusive of VAT.
What we measure
- –Timesheets received before cut-off
- –Candidate files complete to checklist
- –CRM mandatory-field completeness
- –Interview confirmation rate
- –Invoice packs issued on time
- –Exceptions unresolved over 24/48 hours
Not included
- ×Employment, immigration or compliance advice
- ×Final right-to-work/compliance determination
- ×Payroll calculation approval or release
- ×Candidate selection decisions
- ×Unscripted sales representation without an outbound add-on
The payoff
Recovering even a few consultant hours for candidate and client work can outweigh the fee; one additional placement may cover several months.
Example setup
What a typical engagement looks like.
Client
Recruitment agency / 12 consultants
Need
Interview scheduling, CRM cleanup and timesheet chasing.
Add the Finance Desk (+£99) if invoice/debtor admin becomes recurring.
Recommendation
Agency Operations, 80h
£575 / month
Prices in GBP, exclusive of VAT.